Who is responsible for drawing up protocols & checklists and carrying out audits in your practice?
These are vitally important tools for practice improvement and are a new requirement for the RCVS Practice Standards Scheme and the awards.
Putting these tools in place is one thing, but what is the point of them and how do you convince the whole team to use them?
Sometimes these QI tools are seen as purely clinical, even though their successful implementation is all about teamwork and communication.
This session, led by Pam Mosedale, explores the role of practice managers, nurses and the reception team in ensuring Quality Improvement is properly understood and embedded throughout the whole practice team.
The session was recorded at SPVS-VMG Virtual Congress in May 2021.
You can find out more about Quality Improvement, and access free resources to help you embed Quality Improvement techniques in your practice, at rcvsknowledge.org/quality-improvement
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