website: www.dhandekibaat.com
Ladies and gentlemen,
I am here to share a unique service for Business owners in the small and medium enterprise industry. SMEs
Dhande ki baat SME business review and advisory, which is a facility – It is a virtual private Board meeting of entrepreneurs and business owners
Who come together and work together as advisors to each other for the growth of their business.
At Dhande ki Baat, Business Owners - meet once in a month, in a small group – privately – and share their business issues ad challenges and seek advice from other business owners
Acting as an Independent Director – every participant gets the opportunity to share their problems and contribute to resolving business issues of other members, and in the process, they feel that they are on board of multiple businesses and learn from each other's rich experience.
The mission of Dhande ki baat is to make India a developed country by the year 2040, and we are committing our self to the service of SME Entrepreneurs so that their business can reach its maximum potential through Dhande ki Baat Board meetings.
So here, let me share case study.
Case Study 9
A case study of a business owner running a Tours and Travel business with revenue under ten crores.
Once, An owner of a travel & tours business presented his case in an SME business review and advisory meeting.
He was very innovative and had a strong IT background. He created a system to provide Driver on Demand or chauffeur on-demand service in Large cities, which is a stable business and has very high potential to grow.
He created a system so that any driver – looking for daily work or accessible on a day - could seek a chauffeur/driver duty and earn money
and at the same time customers – who need a chauffer could quickly get a driver- on time and for the duration they want.
He was doing very well in his city and was generating 1000 plus driver duties per day
He presented his case in SME business review – to seek advice on two parameters
How to increase demand for drivers?
How to help people with cars?
And How to grow the demand for drivers from 1000 per day to 2000 per day.
And the second challenge was - How to expand operations to many new cities. Then,
He got to know about a meeting where business owners seriously brainstormed to solve each other's challenges.
Dhande ki baat is a FACILITY where a small group of business owners from all over INDIA works together to resolve business issues.
They meet once a month – in a boardroom-style meeting.
So, would you like to know what happened in that meeting?
These are professionally managed and conducted meetings – just like a formal board meeting.
Step 1: Case presentation
The business owner presented his challenges and the nature of the business.
He shared about the fluctuation in demand and supply of drivers and competition tactics.
Step2: Understanding of issues and concerns
Other Business owners in that meeting Identified and understood his significant concerns.
Which was regarding the increase in demand and expansion to other cities.
Step 3: Deep dive analysis
Business owners did a deep analysis of circumstances and situations he was operating,
especially about the value proposition of the service. They discussed driver profiles, roles, and responsibilities and then focused on the kind of customers who asked for the duty.
Step 4: Benefits to staying in this line of business
His core strength and significant opportunities were analyzed.
His hard work was paying off, and he was the only and famous driver provider in the city and
His systems were allowing him to grow.
Step 5: Advice & Recommendations
Business owners in the meeting suggested improvement in many areas.
- His IT team was taking too long to augments systems and processes, which was making him slow
- His marketing needed a boost to reach out to many more clients
- The business was more of cash transactions which needed to be streamlined – to attract investments
Step 6: What he got in this meeting.
The business owner realized that
Processes need to enhance to expand services to other cities
Customer experience needs to improve and aligned to knowledge to create stickiness.
Accounting needs to be more transparent to attract investors.
Within the meeting, this business owner declared that
He will work on his IT team to enhance processes to bring them to the standards of a national player.
Improve services by training drivers to give a rich experience to drivers
The business owner realized that
It was time to outsource IT professional services as inhouse resources were not able to meet demands
Create and bring Corporate Structure to the company – by making financial transactions – transparent and more robust.
And this realization became possible because he could openly share his concerns, and other participating business owners could share their rich experience and contribute to his success.
And that's what we do at Dhande ki Baat.
0 Comments